Studies into incidents in the industry show that most take place during maintenance work or in the implementation of changes. In many cases, the incident takes place within the first hours after the next shift has started. This appears to confirm the hypothesis that good handover of information is essential to support and guarantee safety. How does this work in practice?
The responsibilities of a shift leader may be phrased quickly and simply in general lines: obtain maximum output without making concessions to quality or safety. You know the installations perfectly in this role. You also have experience with your people and you are able to evaluate their words for the right meaning. The challenge is to obtain complete, current and relevant information.